Dots2
Website-1
Simplified
Business SOLUTIONS

as simple as connecting the DOTS!

LEARN MORE
Dots1
SOLUTIONS
That Support Your Business Goals
Our Services

Expert Call Center Business Process Outsourcing (BPO)

With more than two decades of experience in call center outsourcing, trust us to handle your call center needs with precision, efficiency, and a relentless focus on excellence.

24/7 Agent Availability

Rest assured you will have seamless interactions with our 24/7 on-site support and expertly managed call center operations.

Seamless Integration With Your Systems

We're primed and prepared to flawlessly integrate with your systems, ensuring streamlined workflows, and enhanced communication channels.

demo-attachment-101-Ellipse-20
Website-16
Dots1 1

ABOUT US

Your Call, Our Center. Outsource With Confidence

At Dotlynx, we provide top-notch Business Process Outsourcing (BPO) solutions that are tailored to meet the unique needs of each client. Our strength lies in expert call center management, where we ensure seamless customer interactions 24/7. Whether it's handling inbound queries, managing outbound campaigns, or providing multichannel support, we've got you covered.
Alongside our premier call center outsourcing solutions, we offer expert training and development services tailored to your organization's unique needs.
Let's navigate the path to success together.

Read More
Dots1

RECENT WORK

most recent projects

Take a Look at Our Most Recent Projects and Find Out How Many Remarkable Projects We Have Already Done.

VIEW ALL PROJECTS

OUR CLIENTS

meet our global partners

A true partnership is a two-way street — ideas and information flow openly and regularly, based on a foundation of mutual trust and respect for one another’s expertise — and our clients embrace this philosophy.

demo-attachment-157-client-1@2x@2x
demo-attachment-158-client-9@2x@2x
demo-attachment-159-client-7@2x@2x
demo-attachment-160-client-3@2x@2x
demo-attachment-161-client-4@2x@2x
demo-attachment-162-client-5@2x@2x
Dots4-01
Dots1 1

O'Connor Thyra

“
“DotLynx's excellent customer support services helped us maintain happy residents. They became a valuable partner.”

Jashoa Lee

“
“DotLynx has been the most reliable and experienced service we have ever used to handle our maintenance requests 24/7”

Amy Johnson

“
“We no longer miss food orders. Dotlynx takes care of food orders, booking tables, and confirming reservations.”

TESTIMONIAL

what our customers say

An exceptional customer experience journey, just like a pleasant vacation, begins with thorough planning and ends when customers successfully and smoothly reach their final destinations. DotLynx travels on these experience journeys with customers to ensure the best results possible.

OUR TEAM

Lead by industry-specific experts

DotLynx is led by industry-specific experts who have more than two decades of deep contact center knowledge.

Dots5-01-01
Dots6-01
d1e50b95-a7a5-4328-bca4-5863a0e78cb3

Ahmed Ramadan

Managing Director
+974 600 10 620 | a.ramadan@dotlynxbpo.com
Closeup portrait of smiling middle-aged Indian business man looking at camera, working and sitting at cafe table

Ravi Bhatia

Financial Controller
+974 600 10 622 | r.bhatia@dotlynxbpo.com
Studio portrait of successful young Caucasian businesswoman wearing costume and glasses standing with folded arms, looking at camera and smiling

Taylor Trelawney

PR Manager
+974 600 10 625 | t.trelawney@dotlynxbpo.com
business-male-with-laptop

Khaled Abdelaziz

Operations Director
+974 600 10 624 | k.abdelaziz@dotlynxbpo.com

NEWS

latest news from DotLynx

Stay updated with content, news, and offers from Dotlynx.

Go to news room
Website-34

Eid Mubarak!

On this joyous occasion of Eid al-Adha, we extend our warmest congratulations and best wishes to all our valued clients, partners, and friends who are celebrat ...